Privacy Policy
Effective Date: 10/07/2024
CareSage is committed to safeguarding the privacy of our clients and their users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our services.
1. Information We Collect
From Clients:
- Name
- Organization Name
From Users:
- Name
- Contact Information
- Conversations
2. How We Collect Information
We gather information through automated systems and integrations with third-party services, such as messaging platforms, email, and text message integrations.
3. Use of Information
We use the collected information to:
- Facilitate and automate communication with users
- Manage user inquiries and service requests
4. Data Sharing
We do not share any collected data with third parties without explicit consent, except as required by law.
5. Data Storage and Security
Data is stored on secure servers. We implement appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
6. Data Retention
We retain collected data until the client requests its deletion or until it is no longer needed for the purposes outlined in this Privacy Policy.
7. Client Data Requests
Clients can request access to or deletion of their data by contacting us at [email protected].
8. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze site usage.
9. International Data Transfers
CareSage does not transfer personal data internationally. All data is stored and processed within the country of origin.
10. Legal Basis for Processing
The legal basis for processing personal data is based on the contractual agreement between CareSage and our clients.
11. Changes to This Privacy Policy
CareSage may update this Privacy Policy periodically. Clients will be notified of any significant changes via email.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at [email protected].